In a professional services firm, your people are your inventory. When the right consultant is on the bench while another is double-booked across three engagemen
What is solution train coordination? A solution train, in SAFe terms, is the construct that aligns multiple agile release trains and supplier teams around a lar
Anyone who’s attempted to assemble furniture without the instruction booklet knows it’s a frustrating process. You can envision the finished product, but you do
What is enterprise program and portfolio management? Enterprise program and portfolio management (EPPM) is the discipline of selecting, funding, sequencing, and
What is compliance and risk management? Compliance and risk management is the practice of identifying the laws, regulations, and contractual obligations an orga
Every professional services firm has the same conversation at quarter-end: which engagements made money, which lost, and why nobody saw it sooner. The answer us
What is professional services time and expense tracking? Professional services time and expense tracking is the practice of capturing every billable and non-bil
Most professional services firms know their numbers a month after they would have been useful. Utilization, realization, and margin reports arrive in a deck pul