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Upcoming Tempo price changes: Effective September 15, 2025
Customers can still purchase/renew at current pricing for 60 days
Key Takeaways
Effective date: New list prices go live in the Atlassian Marketplace on September 15, 2025.
Scope: Applies to all Tempo brands (Tempo, Prime, ALM Works, Old Street Solutions, Alpha Serve) across Cloud and Data Center apps.
Marketplace protections: Customers can still purchase/renew at current pricing for 60 days (if quote created before override deadline).
At Tempo, we’re committed to delivering exceptional value to our customers by investing in enterprise-grade solutions that scale with your organization. To support continued innovation across our product portfolio and ensure alignment with Atlassian’s platform evolution, we are updating our pricing effective September 15, 2025.
This change reflects Tempo’s ongoing investments in security, scalability, and integrated solutions to ensure we keep delivering meaningful improvements that make your working life easier.
What’s changing?
Beginning September 15, 2025, updated list prices will apply to both Cloud and Data Center apps across the Tempo portfolio. These changes impact all brands under the Tempo umbrella, including former brands Tempo, Prime, ALM Works, Old Street Solutions, and Alpha Serve.
Updated price tiers
Platform | Users | List price increase |
Cloud | 1-250 | 10-15% (*notes) |
| 251-5000 | 20% |
| 5001+ | 25% |
Data Center | 1-500 | 15% |
| 501-5000 | 20% |
| 5001+ | 25% |
*Notes
15% – Timesheets by Tempo, Structure by Tempo, Gantt Charts for Structure PPM, BigQuery Connector for Jira, Looker Studio Connector for Jira, Power BI Connector for Jira, SQL Connector for Jira, Tableau Connector for Jira
10% – All other Tempo Atlassian Marketplace apps (including all brands)
Set 1-10 cloud tier to $1.00 per user for former AlphaServe brand apps (i.e. Power BI Connector for Jira, etc.)
Marketplace pricing protections
We understand that price changes require planning. As part of Atlassian’s Marketplace programs:
60-day price override: Existing customers can renew or purchase at the old price for 60 days after the price change, as long as the quote is created before the override deadline and is for the same user tier.
Cloud evaluators: If you’re trialing a Tempo Cloud app, you can still buy at the current price before your evaluation expires.
Data Center evaluators: New prices apply unless a pre-existing quote is in place.
Important: Certain quote or cart changes may trigger pricing recalculations – please work with your channel partner to avoid surprises.
Products affected
The following Tempo apps will reflect updated pricing on September 15, 2025:
Product | Cloud | Data Center |
Budgets – Jira Project Budget Management | – | ✔ |
Capacity Planner – Jira Team & Resource Management | ✔ | ✔ |
Colors for Jira – JQL-Based Highlighting | – | ✔ |
Custom Charts for Confluence | ✔ | ✔ |
Custom Charts for Jira | ✔ | ✔ |
Financial Manager | ✔ | – |
Gantt Charts for Structure PPM | ✔ | ✔ |
Structure by Tempo | ✔ | ✔ |
Structure.Bundle | – | ✔ |
Structure.Deliver | – | ✔ |
Structure.Pages | – | ✔ |
Timesheets by Tempo | ✔ | ✔ |
Time Tracker | ✔ | ✔ |
2FA for Confluence | – | ✔ |
2FA for Jira | – | ✔ |
BigQuery Connector for Jira | ✔ | ✔ |
Looker Studio Connector for Jira | ✔ | – |
Power BI Connector for Jira | ✔ | ✔ |
SQL Connector for Jira | ✔ | ✔ |
Tableau Connector for Jira | ✔ | ✔ |
Vault Password Manager | ✔ | – |
Inclusive of all Tempo Software brands, including those formerly known as: Tempo, Prime, ALM Works, Old Street Solutions, and Alpha Serve
Why we're updating pricing
We understand that price changes can raise questions, especially in a time when every investment is closely scrutinized. That’s why we want to be transparent about why we’re making this adjustment – and what it means for you.
This update reflects the continued evolution of Tempo. Over the past year, we’ve made significant investments to modernize and unify our product suite, culminating in the launch of our Strategic Portfolio Management suite. We're building better tools and a connected experience to help you plan, deliver, and adapt with confidence.
We’ve also deepened our commitment to enterprise-grade readiness, including:
Tempo Trust Center – Certifications: ISO 27001, ISO 27701, SOC 2 Type 2, CCPA, GDPR
Atlassian Marketplace certifications for Cloud products – Cloud Fortified and bug bounty
Data residency support in US and EU regions
Secure development principles and practices
Support: Monday to Friday 8:00-20:00 GMT
Extended enterprise support contracts upon request
Help Center
From project and portfolio management, to strategic roadmapping, financial and resource planning, analytics, and time tracking, we now offer a truly integrated set of capabilities – all designed to scale with you as your organization grows.
We’re proud to have been named Atlassian Partner of the Year: Enterprise Apps at Team ’25 in Anaheim – for the second year running – a reflection of the trust our customers place in us and the value we strive to deliver every day.
This pricing update ensures we can continue building toward that future.
Frequently asked questions
When will pricing be published? Pricing will go live in the Atlassian Marketplace on September 15, 2025.
Can I still buy or renew at the current prices? Yes – if you purchase or renew before the override deadline (within 60 days of the change) and maintain the same user tier.
Why now? This update ensures we continue to deliver on our roadmap, expand enterprise functionality, and remain aligned with Atlassian’s platform and pricing evolution.
Who do I contact with questions?
Customers: Reach out to your customer service manager or customer support
Channel partners: Contact your Tempo channel manager directly
Get in touch
For questions, custom pricing, or guidance on upcoming renewals, contact your customer service manager or visit our Support Portal. We’re here to help.
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