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Story mapping

Story mapping is a visual technique used by product teams to prioritize user stories, creating an overview of the user journey and product backlog.
From Team '23

Tempo Team

Story mapping 

Story mapping is a visual technique used by product teams to organize and prioritize user stories or features, creating a comprehensive overview of the user journey and product backlog. It helps teams understand the scope, sequence, and dependencies of work needed to deliver value effectively.

What is story mapping?

Story mapping is a collaborative process that involves arranging user stories along a visual timeline or map to illustrate the user's experience with a product or service. This method enables teams to see the big picture, identify gaps, and prioritize features based on user needs and business goals. It promotes shared understanding among stakeholders and guides iterative development by breaking down complex projects into manageable chunks.

Story mapping examples

To better understand story mapping examples, consider a team developing an e-commerce website:

  1. Customer journey breakdown: The team begins by identifying key steps in the customer journey – such as browsing products, adding items to the cart, checkout, and post-purchase support. Each step is mapped out horizontally across the board.

  2. User stories arrangement: Under each step, specific user stories are placed vertically to detail functionalities like search filters, product recommendations, secure payment options, and order tracking. These stories are prioritized from essential (must-have) to optional (nice-to-have).

  3. Release planning: The team then groups related stories into releases or sprints based on their importance and complexity. For example, core shopping features might be developed first (minimum viable product), while advanced personalization features could be scheduled for later releases.

Additional considerations

Story mapping encourages cross-functional collaboration among product managers, designers, developers, and stakeholders. It provides clarity on what needs to be built and why, reducing misunderstandings and scope creep. Moreover, it supports agile methodologies by facilitating incremental delivery – allowing teams to adapt based on user feedback after each release.

A well-constructed story map also highlights dependencies between features and identifies potential bottlenecks early in the development process. Using physical boards or digital tools like Jira or Miro can enhance visibility and ease updates as project priorities evolve.

Wrap up

In conclusion, understanding the definition of story mapping is vital for organizations aiming to create user-centered products. Knowing how story mapping works allows teams to visualize workflows clearly, prioritize effectively, and deliver valuable features iteratively. By examining real-world story mapping examples, companies can foster better collaboration, reduce risks associated with misaligned expectations, and ensure that development efforts align closely with user needs and business objectives.

Related terms

The MoSCoW Method is a prioritization technique used to categorize tasks, features, or requirements based on their importance and urgency, typically in project management and product development.

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Feature creep refers to the gradual and often uncontrolled expansion of a project's scope through the continuous addition of new features or functionalities, which can lead to delays, increased costs, and compromised quality.

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A user story is a short, simple description of a feature or function written from the perspective of the end user.

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PERT, or Program Evaluation and Review Technique, is a project management tool used to analyze and represent the tasks involved in completing a project.

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A backlog is a prioritized list of tasks, features, or items that must be completed in a project or process.

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An agile sprint refers to a short, time-boxed period in agile project management during which a development team works to complete a set amount of work from the product backlog.

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The Epic refers to a large body of work in agile project management that can be broken down into smaller, more manageable tasks called user stories.

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Project management tools are software applications or platforms designed to help individuals and teams plan, organize, track, and manage work throughout the lifecycle of a project.

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SDLC, or software development life cycle, refers to the structured process used to design, develop, test, and deploy software applications.

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