Effective as of November 22, 2016.
Tempo cloud services (Tempo Cloud) are hosted and delivered by Amazon Web Services (AWS). Amazon is responsible for the security of its actual data centers and the AWS cloud. Tempo is responsible for monitoring, managing and securing the Tempo Cloud.
AWS manages the data centers that host the Tempo Cloud. For more information about security at those data centers, see https://aws.amazon.com/security.
Tempo Cloud data is hosted in the United States.
Amazon Web Services manages the security of the cloud. AWS has been certified by third-party organizations, and manages many compliance programs to comply with laws and regulations. A list of such certifications and compliance statements can be found at:
Tempo is certified as a Cloud Security Compliant vendor with Atlassian [https://developer.atlassian.com/market/programs-and-features/cloud-security-program].
In the Tempo Cloud, data at rest is encrypted using industry standard encryption. Additionally, all communications with the Tempo Cloud are protected with HTTPS using TLS.
Within Tempo, only a few members of our Cloud Team have access to the production environment for the purposes of maintaining our cloud services and assisting our customers. Additionally, we monitor all access to Tempo Cloud.
Customers are responsible for maintaining the security of their own login information.
Customer data is backed up three times per day, and is encrypted.
Tempo understands the importance of ensuring the privacy of your personally identifiable information. For more information, please see our Privacy Statement.