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How Midori used the Tempo REST API to bring better exporting capabilities to their customers

Tempo's products are undeniably of key importance in the Atlassian ecosystem when it comes to professional time tracking and resource planning.
From Team '23

Tempo Team

During this time they accumulated a tremendous amount of experience in working with Atlassian and their products and use that knowledge in their add-ons through innovation and effective support.

We spoke to Aron Gombas, CEO and founder at Midori about integrating their Atlassian add-ons with Tempo.

All information in this case study was accurate as of the date of posting on August 23, 2017.

Deciding to integrate with Tempo

Out of the seven products that Midori provides through the Atlassian Marketplace, four integrate with Tempo:

This includes their free automation counterparts:

  • PDF Automation Plugin

  • Excel Automation Plugin.

These plugins offer simple and highly customizable exporting and automation solutions for PDF and XLSX.

Based on the feedback they received from users, it became clear early on that their solutions can't be restricted to only supporting data managed by Jira.

When asked why Tempo was a good choice to integrate with, Gombas told us that their product roadmap is driven by two factors – their product vision and immediate user demand.

"We needed to consider the most frequently used add-ons on the market and work with the data that users had to export, report on, or otherwise communicate either in-house or externally” says Gombas, “Tempo is one of these highly popular add-ons, so it made perfect sense to integrate with them."

Building with the Tempo REST API

The Tempo REST API has quickly enabled Midori to create a seamless end-user experience in their PDF View Plugin for JIRA and Better Excel Plugin for JIRA products, with surprisingly low development efforts.

The process kicked off when Midori originally got in touch with Tempo through our Help Center. Since they are Tempo customers and have a valid Tempo license, Midori were directed to a developer familiar with the technical depths of the product to help them create the functionalities they wanted.

Aron also mentioned that our Tempo Ecosystem Slack channel was a great way to make communication simple and more efficient.

"Creating a Slack channel for the Tempo Ecosystem was a very bold move” says Gombas, “It's really powerful in shortening the communication cycles for developers and it makes it easy to get in touch and maintain a steady channel of communication to whoever you need to work with within Tempo.

Bringing value to both Tempo and Midori customers

The most typical and frequent PDF use case with Tempo is the ability to export any document that involves "planned time" or "spent time" information.

This provides customers with instant invoicing, billing, and professional timesheet documents. These documents can be generated by any workflow transition in Jira, or even scheduled to be generated at the right time with automation.

As for the Excel integrations, Midori’s strength is custom reporting. These allow you to include your Tempo data, for example account, team, and most importantly, worklogs. You can also use any custom attribute you wish in your data-rich, comprehensive reports.

Gombas tells us that Tempo's products are undeniably of key importance in the Atlassian ecosystem when it comes to professional time tracking and resource planning. Judging by the volume of Tempo related support questions and requests, they know that Tempo is their most successful integration by far.