Paradine is a global active leading consulting and software company providing products and services for corporate wide material master data management. Paradine is headquartered in Vienna, Austria with offices in Austria, Romania and Ukraine. More than 100 master data and IT experts support Global 500 as well as medium sized companies with consistent material master data to sustainably reduce costs and achieve high transparency of product data throughout all systems.
How does the company manage its workflow across three different countries?
“Jira is the glue that keeps us together,” explains Denise Reinagl, IT Project Manager and Jira Admin at Paradine. “We have a lot of communication and meetings online and we need to have information in one system like Jira that everyone can access from anywhere, so we can work together.”
After hearing about the Tempo Timesheets app for Jira and implementing it with great success in 2014, Paradine subsequently adopted Tempo Planner in 2018. Before implementing Tempo, Paradine used to log work in its ERP system, which has a main focus of tracking offers and purchases. The software included a plugin where users could enter that they spent a specific amount of time on a project position. The plugin did not include any reports, but it did give the possibility of tracking how much a project would cost and how much people had worked on it. Tempo Timesheets now gives Paradine significantly more insights.
“Tempo Timesheets helped us to save time when logging our work, as we can do it directly in Jira, and the user interface is very customer-friendly,” says Reinagl. “The time logs are now more detailed, which gives us additional cost information on our projects.”
After four years benefiting from the insights of Tempo Timesheets, the team at Paradine was ready to try Tempo Planner.
Why Paradine implemented Tempo Planner
Tempo Planner is an app for Jira that streamlines the management of teams and resources. Team leads can quickly find available team members and maximize resource utilization on multiple projects. Upon adoption, Planner quickly became a part of how Paradine organizes their work across different locations.
“I can’t commit to send a software to a customer at a specific date and time if I don’t have any developers available in that time period,” explains Reinagl. “I need to reserve team members and make sure that somebody commits ‘Yes, you may have these people.’ Then if somebody needs my reserved resources, they have to ask me. Planning with Tempo gives me the possibility to document resource planning and plan changes.”
Transparent and straightforward planning is now an important part of how Paradine attains its company goals. Planning hasn’t always been a simple part of its operations. Before implementing Tempo Planner, resource planning was done in an ERP system with a pivot Excel based on the database to show how much resources were needed and to assign tasks to employees. Team members were not able to see what they were planned for, and a project manager used to send his or her plan to employees in a screenshot so they knew what they should work on.
“The system now is so much easier because employees can give me feedback like, ‘Hey, you overbooked me’ or ‘I actually have more time next week, give me a bit more’,” Reinagl comments. “We have much more communication with each employee within the planning than there was before.”
Another one of the key functionalities in Tempo Planner is the capacity report, which provides Paradine with crucial information on how resources are allocated for the long run. Tempo Planner helps team leads to minimize the practice of overbooking team members by making the availability of employees visible in one view.
“I’m excited about Tempo Planner because I can create my teams in the sizes that I want,” Reinagl says. “It’s not like everyone sees everything, which is too much data, because I’m not interested in every employee of the whole company. I see subsystems- smaller teams- and that is really nice.”
For Reinagl, the best part about Tempo Timesheets and Tempo Planner is the ease with which her team can use the products.
“With Tempo Planner, it took one meeting,” says Reinagl. “I read into it a bit, made a short presentation, and since then we are using it.”
“It’s running and it’s not complicated,” she continues. “It has nice features, but it’s not too hard to use.”
“It’s just working,” she concludes.
Interested in reading more? Find more of Tempo's success stories here.