Never miss important customer feedback
Keep a pulse on how in-market products are performing. Capture, manage, and analyze a high volume of user insights in the feedback inbox.
Invite customer-facing teams to submit feedback
Sales, success and support teams have frontline access to user insights that often get lost between customer meetings and calls. With Strategic Roadmaps, these teams can ensure that customer feedback is delivered directly to the product team.
Create a Feedback Portal
Collect valuable insights from your users, internal teams, or external stakeholders, all by sharing the URL to your unique feedback submission form. Manage the product areas that your users can submit feedback to.
Need a custom integration? Use the Strategic Roadmaps API.
Develop integrations with the tools your team relies on for roadmap planning and execution. The Strategic Roadmaps API is enabled across roadmaps, as well as the feedback and idea management suite.
Only see the feedback you need
Each piece of feedback gets directed to a product or feature – so you’ll only need to review the feedback that's relevant to the product area you’re working on. The same goes for every product manager on your team.
Connect feedback to your backlog
Create a backlog that’s rooted in real user needs by linking feedback to product ideas. Then, use Strategic Roadmaps' prioritization features to systematically surface your highest-impact ideas.
Close the customer feedback loop
Import your customer list into Strategic Roadmaps to keep track of where feedback is coming from. Later, product, sales and support teams will know who to follow up with when a paint-point-solving makes it to market.
