How it works
Capture feedback > Prioritize ideas > Promote to roadmap
Capture customer feedback
Strategic Roadmaps' feedback inbox provides product managers with one organized place to capture, manage and review customer insights.
And, the Chrome extension makes it easy for customer-facing teams – sales, success and support – to submit feedback on behalf of users from:
Email
Salesforce (and other CRMs)
Support chats
All browser-based tools

Prioritize what to build next
Create a backlog that’s rooted in real user needs by linking collected feedback directly to product ideas.
Then, systematically surface your high-impact ideas using built-in prioritization templates, designed with product management best practices in mind:
Value vs. effort
R.I.C.E. (reach, impact, confidence and effort)
Or create your own prioritization model in Strategic Roadmaps.

Promote ideas to your roadmap
Commit to making an idea happen by promoting it to your roadmap.
The feedback and idea management suite was built to work with your roadmaps. With the introduction of feedback and idea management, Strategic Roadmaps provides an end-to-end solution for building and communicating your product strategy.

But wait...there's more
, powered by GraphQL, helps develop integrations with the tools your team relies on for roadmap planning and execution. The Strategic Roadmaps API will be enabled across roadmaps – as well as the feedback and idea management suite.