It’s big news in the land of Atlassian and its ecosystem: over the next three years, their hosting offerings will gradually shift exclusively to a Cloud or Data Center deployment. Of course, it was easy to see the shift was already well under way; more than 90 percent of Atlassian customers were starting with cloud products, with many Server customers making the transition to Cloud every day.
For Tempo’s Server customers, however, the news may have come as a shock. It means a big change, either immediately or in the coming years, and change is never easy. It entails losing some of the advantages of Server, but hopefully embracing the advantages of Cloud.
There is always a Data Center deployment for those who choose not to make the jump to Cloud. Plus, it’s true that Server deployments will be supported by Atlassian until 2024, so there’s lots of time to breathe before making a change. At Tempo, we commit to continuing to develop and support our Server products as we approach Atlassian’s timelines in early 2024.
We sat down with Tempo Product Manager Hlynur Johnsen to get some insight into the main implications of Atlassian's announcement.
The drawbacks of Server deployment
Like all things, there are pros and cons to Server. Customers migrating to Cloud will appreciate leaving behind some of the drawbacks.
“The big drawback of using Server is all the overhead that you have as a company to maintain the infrastructure for your tools,” Hlynur said. “Even though Tempo and Jira are a third-party software, companies need to run it and maintain the environment around it.”
“The bigger the company, the more work is involved,” he continued. “One of the reasons why organizations are driven to the Cloud is the very low administration cost. Companies on Server spend time on making sure that everything is running smoothly, whereas on Cloud you can install the software and somebody else takes care of it. Server customers also need more sophisticated hardware that can handle scaling when the companies grow.”
Some of the perks of being on Cloud
Transitioning to Cloud from Server brings some significant benefits.
“One of the big selling points of Cloud - and there are many - is the decrease in costs for maintaining software in-house,” Hlynur said. “It’s also a modern way of doing things. You don’t have to actually install new versions to get more value from the software.
“Once you’re on Cloud, you get new features faster than you do with an on-premise installation. Because Tempo is a Cloud-first company, all the latest and greatest is made available in our Cloud products before it's released to on-premise solutions. A great example of this is the new experience when you log work in our Cloud solution. Now it is more configurable and more user-friendly. Then there's the licensing flexibility. On Cloud, you can buy 157 seats and just pay for 157 seats.”
Related article: The benefits of Cloud computing: Why move to the Cloud
The difference between Server and Cloud for administrators
Will the change bring a learning curve for administrators?
“Some details might be slightly different between Cloud and Server when managing Tempo,” Hlynur said. “But there are no real differences in administering Tempo on Server and on Cloud. There are just a few differences in terms of what features are offered on each platform. ”
Understanding security on Cloud
Whether on Cloud or Server, security is a top concern for all of us.
“We have a badge in the Atlassian Marketplace highlighting that fact so we are taking security seriously,” Hlynur explained. “We are working with Atlassian and making sure we adhere to whatever requirements they set.”
That badge certifies that Tempo is participating in a security program that Atlassian is running called the Security Self-Assessment program. The program entails a yearly security self-assessment that Atlassian reviews and approves. Each application expires after one year, and Tempo must re-apply with updated information each year.
“Tempo also participates in the Marketplace Security Bug Bounty program, which is a collaboration between Atlassian and Marketplace Partners that aims to continuously improve the security of Atlassian Marketplace apps.”
That program leverages crowdsourced vulnerability discovery methods available through bug bounty. If a vulnerability is discovered and the Tempo team decides that it needs fixing, then the successful security researcher is rewarded with a bounty.
Tempo’s exclusive Cloud offerings
Tempo customers who are migrating from Server will benefit from some of the features that are exclusive to Cloud.
There are also integrations with Slack and Chrome. Perhaps the biggest advantage on Cloud, for those who want an integrated tool to keep track of finances, is Cost Tracker for Tempo Timesheets. It’s less complex than Tempo Budgets and is designed for easy and straightword financial tracking, including revenue tracking.
Where the data resides
Some European customers who want to migrate from Server to Cloud have to make sure that their data resides in Europe for regulatory reasons.
“One feature that Tempo is going to offer is data residency,” Hlynur said. “Customers will be able to decide if they are hosted in Europe or the US. Going forward, there will be the option to migrate between areas.”
Planning your migration to Cloud
Don’t know where to start with migration planning? We are here for you to make the transition smooth and easy. Visit our new Server Migration Guide for more information.